Dear Residents,

We are writing to inform you of a recent discrepancy in your April Conservice statement which reflects February utility charges. It appears that our residents received duplicate water heating charges for February.

Please note that you will receive a credit on your resident account for half of these charges within the next few days, and your next bill will reflect the correct amount for a single month as usual. To review your previous or upcoming bills with a full breakdown of charges, please log into the Conservice portal using the following link: Utilities Info. As a reminder, all Conservice charges can be paid through the resident portal or by submitting a physical check addressed to Middle Plaza.

We understand that this may have caused some confusion and we sincerely apologize for the inconvenience. We appreciate your patience while this was resolved. If you have any questions or concerns, please do not hesitate to reach our team here.

Sincerely,

The Management Team at Middle Plaza